How to use Talkie and generative AI to sell more and improve customer service

February 20, 2024
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One of the most powerful technologies that will revolutionize customer service and sales is generative AI. With Talkie, we've taken this technology to the next level and made it accessible to any business, regardless of size or industry. Here's how you can use Talkie and generative AI to sell more and improve your customer service.

The simplicity of creating your own AI model

Traditionally, creating an AI model has required advanced technical skills and significant resources. With Talkie, however, it's incredibly easy. Our platform is designed to be user-friendly and requires no coding. You can train your own AI and LLM model by simply uploading files or scraping information from your website. Talkie learns quickly from your business data and can start delivering value immediately. This simplicity means you can focus on improving your business, while Talkie takes care of the AI part. Within a short time, your AI model will be trained and ready to help you increase sales and improve the customer experience.

Understand all languages and be available 24/7

One of the biggest advantages of Talkie is that our AI understands all languages. This is especially important in a globalized world where your customers can come from any part of the world. Whether it's English, Swedish, Spanish or Mandarin, your AI chat is ready to communicate seamlessly. What's more, Talkie works around the clock, 365 days a year. This means that your customers will always get an answer, no matter the time of day. This not only creates happy customers but also increases the chances of sales, as your AI chat never misses an opportunity to engage with a potential customer.

Create your own persona and set rules

Another key feature of Talkie is the ability to mold AI to your brand. You can create a unique persona and give clear rules and instructions for the AI to follow. This ensures that customer communication is always in line with your brand's tone and values. Do you want your AI chat to be formal and professional? Or maybe friendly and relaxed? With Talkie, you have full control over how your AI should behave. This allows you to create a personalized and consistent customer experience, strengthening the relationship with your customers.

The power of NLP techniques

Talkie is not only a generative AI chat; it is also equipped with advanced NLP (Natural Language Processing) technology. NLP allows AI to understand nuances in language, deal with misspellings, abbreviations, and even dialects. This means that your customers can communicate in their natural way, and the AI will still understand and give correct answers. This ability to interpret and understand linguistic nuances is crucial to creating a smooth and efficient customer experience. By reducing misunderstandings and increasing the accuracy of responses, Talkie helps improve customer satisfaction and create more business opportunities.

Summing up

With Talkie and generative AI, your business gets the tools to improve customer service and increase sales in a way that's simple, effective and tailored to your needs. By leveraging the benefits of a multilingual, 24/7 available AI chat, as well as the ability to shape your own AI persona and take advantage of powerful NLP technology, you can create a customer experience that not only meets but exceeds your customers' expectations.

Explore how Talkie can help your business take the next step and deliver outstanding results today. We're here to support you every step of the way on your journey to a better, more profitable future with AI.